For ages 21 and above

Play responsibly at baji 111

Entertainment should not become a burden — baji 111 helps you stay in control of your gaming limits. Stay safe, stay connected with your family.

21+

What is responsible gaming and why does it matter

Betting or playing casino games is a form of entertainment — it is meant to be enjoyed, not treated as a reliable source of income. baji 111 believes every player can maintain full control over their time and money, and that the right information and tools are needed to keep that control.

Responsible gaming means playing within your budget, taking part for enjoyment rather than out of fear of losing, and taking a break when needed. Our Terms and Conditions set out our clear policies on this.

If you feel that gaming is affecting your daily life — your sleep, work, or family relationships — it is time to take that seriously. The tools and support listed below can help you take the right steps.

To open an account at baji 111 and participate in any betting or casino game, you must be at least 21 years old. Providing false information during age verification may result in account termination.

baji 111's commitment

Verifying that all players are 21 or older

Providing the ability to set deposit and betting limits

Keeping self-exclusion tools readily available

Keeping support available for players who are struggling

Preventing minors from creating accounts

Providing support in Bengali and English 24/7

Tools for setting your own limits

baji 111 lets you control your account activity at any time. These tools can be activated by contacting the support team via live chat.

Deposit Limit

Set a maximum deposit amount for each day, week, or month. Once a limit is set, it takes effect immediately.

Session Time Limit

Decide in advance how long you will play each day. Once the set time is up, the session ends automatically.

Betting Limit

Set a maximum amount you will wager in a single session or in a day. If you try to exceed the limit, the system will block it.

Cooling-Off Break

Lock your account temporarily for anywhere from 24 hours to a few weeks. You will not be able to log in during the break.

Self-Exclusion

Request to close your account for a fixed period or permanently. Permanent exclusion cannot be reversed.

Gaming History Review

View your full history of bets, wins, losses, and deposits. Analyse your activity and adjust your plans if needed.

To use these tools, contact baji 111's 24/7 live chat support. Our Bengali-speaking team is available at any time to help you.

Recognise the warning signs

If the signs below appear regularly, it means gaming is going beyond entertainment. Ask yourself honestly — an honest answer is the most helpful one.

  • You feel the urge to bet more after a loss in order to win back what you lost.
  • You are hiding your gaming activity from family or friends.
  • You are spending more than your budget on gaming and regularly facing financial difficulty.
  • You are neglecting work, studies, or family responsibilities to spend time gaming.
  • You feel restless, angry, or depressed when you are unable to play.
  • You repeatedly break limits you set for yourself and the "one last time" keeps going.
  • You are borrowing money or dipping into emergency savings to fund your bets.
  • Thinking about gaming is causing you to sleep less or lose concentration.

If you notice two or more of the above signs in yourself, do not delay — choose one of the support options listed below.

Where to find support

Asking for help is not a sign of weakness — it is a sign of awareness. You can find support through any of the options below.

baji 111 Live Chat Support

baji 111's support team is available 24 hours a day, 7 days a week in Bengali and English. Talk to them via live chat about account limits, self-exclusion, or any concern — they will help without judgment.

Contact by Email

If you prefer not to speak directly, you can write to us by email. Once you provide details to baji 111's support email, the team will help take the necessary steps on your account.

Family and Professional Advice

Talk openly about the problem with a trusted family member or friend. If needed, speak with a mental health professional or counsellor — counselling services are widely available in Bangladesh.

Protecting Minors

If there are children or teenagers at home, make sure they cannot access your baji 111 account. Use password protection on your devices and make a habit of logging out. Our Privacy Policy contains detailed information on account security.

baji 111's services are strictly prohibited for anyone under 21. If you suspect a minor is using an account, notify our support immediately.

24/7

Live chat and email support
in Bengali and English

Build safe gaming habits

Plan before you play

Before each session, decide how much time you will spend and the maximum amount you will spend. Stop when you reach that limit, whatever the outcome. Our FAQ section has more questions and answers on budget management.

Betting is never a planned source of income. It is entertainment — and you should only set aside what feels reasonable to spend on entertainment. Essential expenses — rent, food, your children's education — should never come from money meant for betting.

  • Do not place extra bets to "recover" money you have lost
  • Avoid large bets when you are drinking alcohol or feeling tired
  • Stay level-headed even on a winning streak — luck does not last
  • Take regular breaks and enjoy life away from the screen
  • Share the pressures of gaming with your family

How self-exclusion works

Self-exclusion is a strong protective measure — once activated, no deposits or bets can be placed on the baji 111 account. You can choose from:

30 days

Short-term break

6 months

Medium-term exclusion

1 year

Long-term exclusion

Permanent

Closed for good

To activate self-exclusion, let support know via live chat. Once permanent exclusion is in effect, it cannot be reversed — it is the strongest protective measure available.

Questions and answers about responsible gaming

To participate in any type of betting or casino game at baji 111, you must be at least 21 years old. A national ID card or passport may be requested at the time of account registration or whenever age verification is needed. Accounts created with false information will be closed at any time.

Contact baji 111's 24/7 live chat support and let them know what daily, weekly, or monthly limit you want to set. The support team will add it to your account. Requests to increase a limit take a set amount of time to take effect, but requests to lower a limit take effect immediately.

Before self-exclusion takes effect, you will be given the opportunity to withdraw any eligible balance in your account. For any questions about withdrawals, speak with support via live chat.

Family members can help in straightforward ways. First, listen without judgment — help the affected person acknowledge the problem without blaming them. If needed, visit a professional counsellor together. When the family makes financial decisions together, it is possible to reduce the damage. baji 111 support can also speak with family members and place restrictions on the account.

A cooling-off break is temporary — usually from 24 hours to a few weeks. During this time the account is locked, but you can return normally once it expires. Self-exclusion is longer-term and stronger — it can range from 30 days to permanent. Once permanent self-exclusion is in effect, it cannot be reversed.

Yes. Problem betting is a recognised behavioural condition and can be addressed with professional help. Seeing a psychologist or counsellor, joining a support group, and getting help from family are all effective options. baji 111 support will help you take the necessary steps, but it is not a substitute for professional mental health services.